Frequently asked questions
The questions customers, security teams and end users ask most. Can't find your question? Email hello@inquerio.ai.
About inquerio.ai
What does inquerio.ai cost?
Inquerio.ai works with fixed monthly plans. Each plan includes a number of users, connections, and credits for questions, and larger organizations can get an Enterprise plan. In a demo we look at your situation together and at which plan fits.
Can I start with a pilot?
Yes. Request a demo and we look at your situation together. You can then start small with a single connection and see what inquerio.ai does with your own data.
How is inquerio.ai different from a traditional ETL or iPaaS solution?
ETL processes move and transform data into a new system. Inquerio.ai doesn't. It queries sources live, without a data model or pipelines to maintain. You ask a question and get the answer directly from the source.
How is inquerio.ai different from ChatGPT or Copilot?
ChatGPT and Copilot are general-purpose assistants that do not have direct access to your business systems. Inquerio.ai is built specifically to query your internal data securely and in a structured way, with permissions, logging, and live connections.
Why not just have a developer build it?
You can. But then you build custom code for each connection, each report, and each system. Inquerio.ai automates that: connect once, after which anyone in the organization can ask questions without a developer in the middle.
What if we already have a data warehouse?
Then inquerio.ai is complementary. If your data warehouse runs on PostgreSQL, MySQL, or BigQuery, inquerio.ai answers questions on top of it, just like any other source. No migration needed. Using a different warehouse? Ask us what's possible.
What languages does inquerio.ai work in?
You ask your question in your own language. Inquerio.ai works with AI, so it understands the question and answers in the same language.
Working with inquerio.ai
Do I need to know SQL or any technical language?
No. Just ask the question in plain language. Inquerio.ai translates your question into the right query for each system. That's the whole point.
Can I ask follow-up questions?
Yes. Inquerio.ai remembers the context of your conversation within a session. If you first ask about sales and then 'and for this account?', the system understands what you mean. Context is kept within that conversation and doesn't carry over to anyone else's.
Does inquerio.ai get smarter the more we use it?
Yes. The platform builds context about how systems, data, and terminology fit together within your organization. Additional documentation can be added to enrich that context. The more it's used, the better it aligns with how your team asks questions.
Can I export answers?
Yes. You download an answer or a conversation as CSV, Excel, or JSON. You can also have answers delivered automatically by email, Slack, or a webhook into your own system.
What if the answer isn't right?
You can see which systems an answer comes from. You can ask a follow-up, rephrase the question, or give a thumbs up or down. The platform learns from questions that work and gets more accurate as it understands your data better.
Can I automate recurring questions?
Yes. With schedules you have a question run periodically and the answer delivered automatically. For example, a daily overview of open orders to your inbox. With webhook triggers your own system starts a question, and the answer lands in the channel you set.
Are there limits on the number of questions per day?
Every plan comes with a monthly allowance of credits. A question that reads more data or takes more steps uses more credits. You see your usage in the app and get a message before your credits run out.
Security, data & governance
Where is my data hosted?
Your business data stays in your own systems. Inquerio.ai reads it when you ask a question, and nothing needs to be migrated. Questions, answers, logs, and account data are stored in the EU. Read how we handle data in our Privacy Policy.
Do I need to move my business data?
No. Inquerio.ai is a bridge, not a new data source. You ask a question, inquerio.ai works out which systems are needed, and pulls the answer live from the source. Your CRM, ERP, databases, and custom applications stay where they are.
Which AI models do you use? Is our data used to train them?
The AI layer runs through a cloud AI provider or a local model in your own environment. Your business data is not used to train AI models.
How does the security layer work?
Users only see the source systems their group has access to. Databases are only read, never changed. Every conversation belongs to one user, so context never carries over into someone else's conversation.
Is it read-only, or can inquerio.ai also change things?
Read-only. Inquerio.ai retrieves information and presents it. It never changes anything in your CRM, ERP, or other source systems.
How does role-based access work?
You manage access centrally. You put users into groups and give each group access to the source systems it may use. On top of that there are roles for users, managers, and administrators.
Is every question logged?
Yes. Every question is logged by default, including the full conversation between the user, inquerio.ai, and the AI model. You can see exactly what was asked, how it was processed, and what came back. How long logs are kept depends on your plan.
Is inquerio.ai GDPR-compliant?
Yes. Inquerio.ai processes your data in line with the GDPR. Your business data stays in the source, and questions and answers are logged for audit. We sign a data processing agreement with you on request.
Can employees see each other's data?
No. A user only sees data from the systems their group has access to. Administrators set this up centrally and can review all questions for audit.
Can I choose where the AI runs?
Yes. Besides a cloud AI provider, you can use a local model in your own environment. You connect it through the bridge, which is not included in every plan.
Who has access to our configuration and connections?
Only administrators within your organization. this.nl employees can't log in to your environment unless you add them as a user yourself, for example for support.
Integrations & systems
Which systems does inquerio.ai support?
Inquerio.ai connects to MySQL and PostgreSQL databases, to APIs with an OpenAPI/Swagger specification or GraphQL, and to documents in your knowledge base. There are also ready-made connections, for example BigQuery, Jira, and HubSpot. Not sure whether your system can be connected? Ask us.
Does it work on our legacy systems?
Yes, as long as the database underneath is MySQL or PostgreSQL, or the system has an API. Inquerio.ai adds one layer on top of both old and new systems. The underlying systems stay exactly as they are. Running a different database? Ask us what's possible.
How does the connection work technically?
You connect a MySQL or PostgreSQL database, or an API with an OpenAPI specification, yourself in the app. Inquerio.ai then reads the structure of that source automatically, so you can start asking questions straight away. For systems without a standard connection, we look at the options together.
Does inquerio.ai work with systems that are only reachable internally?
Yes. For systems that can't be reached from the internet, such as a database in your own server room, you install a bridge inside your network. It opens a secure connection to inquerio.ai, and you decide which systems it may reach. The bridge is not included in every plan.
How many source systems can I connect at once?
That depends on your plan. You can connect databases, APIs, and documents side by side. For each question, the platform decides which sources are relevant.
Can I ask one question across multiple systems at once?
Yes. That's exactly the point. Ask a question like 'which customers in our CRM have outstanding invoices in our accounting system?' and inquerio.ai combines the data from both sources into one answer.
What if a source system is temporarily unreachable?
The other sources are queried as usual. You get an answer based on the systems that are available.
Can the system grow with us as we add more users or connections?
Yes. You add users and connections yourself in the app. If your plan becomes too small, you move up to a larger plan. You manage users and permissions yourself.
Am I locked into one AI vendor?
No. You can choose from several AI models, including a local model in your own environment. And because your business data stays in your own systems, you aren't locked in with us either.
Integration with your existing tools
Does it work alongside Power BI or other dashboards?
Inquerio.ai isn't a replacement for your dashboards, it's a complement. You download results as CSV or Excel, or push them into existing tooling by email, Slack, or webhook. You can also embed inquerio.ai dashboards in your own portals.
Can I call inquerio.ai from my own application?
Yes. With an API key you ask questions, retrieve results and exports, and start webhook triggers from any application that can make HTTP requests.
How do users sign in?
Inquerio.ai supports passkeys and two-factor authentication.
Dashboards & reporting
Can I build dashboards with inquerio.ai?
Yes. Inquerio.ai offers an embeddable dashboard feature for graphical views of your data: line charts, bar charts, pie charts, and tables, populated by questions to your sources on a fixed schedule.
Can I embed those dashboards on external pages?
Yes. You can place dashboards on any external website, intranet, or customer portal with a small piece of code. Visitors only see the results, never your internal systems.
How are dashboards filled with data?
You create 'data lines': natural-language questions that run on a fixed schedule (for example, every 15 minutes). The results are saved as snapshots and displayed in the chart. You don't write queries, you just formulate the question.
Is this a BI tool like Grafana?
No. Inquerio.ai is not a BI tool. It answers questions from your systems, and a dashboard is one place those answers can appear. You build panels, choose chart types and lay them out on a grid, but each panel is filled by a question instead of a hand-written query.
Support
How quickly can I get started?
Request a demo and we plan the start together. Once your workspace is set up, you connect your first system and can start asking questions straight away.
What kind of support do I get?
You can always email hello@inquerio.ai and we'll get back to you within one business day. You talk directly to the technical team at this.nl.
What happens if we want to stop?
You cancel your plan in the app, and it runs until the end of the billing period. Because your business data stays in your own systems, there's nothing to migrate back. Before you delete your workspace, you can download an export.
Not seeing your question?
Want to know something else? Send us a message at hello@inquerio.ai and we'll get back to you within one business day.
